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Last Updated: April 24, 2026

Terms of Service

Last Updated: April 24, 2026

Agreement to Terms

By accessing or using Acacia Studio’s website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Services Overview

Acacia Studio provides digital design, development, and consulting services for B2B SaaS companies. Our services include:

  • Technical audits and assessments
  • Fractional CTO and technical consulting
  • System architecture and implementation
  • Integration development and optimization

Engagement Terms

Consultation and Discovery

  • Initial consultations are typically 30 minutes and provided free of charge
  • Discovery phases are scoped and priced separately based on project requirements
  • All findings and recommendations remain confidential

Project Scope and Deliverables

  • Project scope, timeline, and deliverables are defined in a separate Statement of Work (SOW)
  • Changes to scope require written agreement and may affect timeline and pricing
  • We deliver work in phases with defined milestones and review checkpoints

Payment Terms

  • Payment terms are specified in the SOW or service agreement
  • Typical payment structure: 50% upfront, 50% upon completion (varies by engagement)
  • Invoices are due within 15 days of receipt unless otherwise agreed
  • Late payments may incur interest charges and suspension of services

Intellectual Property

Client-Owned Work

Upon full payment, you own:

  • Custom code and implementations created specifically for your project
  • Design assets and documentation delivered as part of the engagement
  • Project-specific configurations and integrations

Acacia Studio Retains

We retain ownership of:

  • Pre-existing tools, frameworks, and methodologies
  • Reusable components and libraries developed independently
  • General knowledge and expertise gained during the engagement

Third-Party Components

  • Open-source and third-party components remain subject to their respective licenses
  • We ensure all third-party dependencies are properly licensed for commercial use

Confidentiality

Both parties agree to:

  • Keep confidential information private and secure
  • Use confidential information only for the purposes of the engagement
  • Return or destroy confidential information upon request or engagement completion

Confidential information does not include:

  • Information that is publicly available
  • Information independently developed without access to confidential materials
  • Information required to be disclosed by law

Warranties and Disclaimers

Our Commitment

We warrant that:

  • Services will be performed in a professional and workmanlike manner
  • Work will substantially conform to specifications in the SOW
  • We have the right to provide the services and deliverables

Disclaimer

Services are provided “as is” without warranties of any kind, express or implied, including but not limited to:

  • Merchantability or fitness for a particular purpose
  • Uninterrupted or error-free operation
  • Specific results or outcomes

Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability shall not exceed the fees paid for the specific service giving rise to the claim
  • We are not liable for indirect, incidental, consequential, or punitive damages
  • We are not liable for loss of profits, data, or business opportunities

Termination

By Either Party

Either party may terminate an engagement:

  • For convenience with 30 days written notice
  • Immediately if the other party breaches these terms and fails to cure within 15 days
  • Immediately if the other party becomes insolvent or files for bankruptcy

Effect of Termination

Upon termination:

  • Client pays for all work completed through the termination date
  • We deliver all completed work and work-in-progress
  • Confidentiality obligations survive termination

Risk Reversal Guarantee

For specific services (Technical Audit), we offer a money-back guarantee as detailed in the service description. Guarantee terms:

  • Must be claimed within 30 days of report delivery
  • Requires good-faith participation in the audit process
  • Does not apply if client fails to provide necessary access or information

Independent Contractor

Acacia Studio is an independent contractor, not an employee, agent, or partner of the client. We control the means and methods of performing services.

Indemnification

You agree to indemnify and hold Acacia Studio harmless from claims arising from:

  • Your use of our services or deliverables
  • Your breach of these terms
  • Your violation of any third-party rights

Dispute Resolution

Governing Law

These terms are governed by the laws of the State of New York, United States, without regard to conflict of law principles.

Informal Resolution

Before filing a claim, parties agree to attempt informal resolution through good-faith negotiation for at least 30 days.

Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration in accordance with the American Arbitration Association’s Commercial Arbitration Rules.

General Provisions

Entire Agreement

These Terms, together with any SOW or service agreement, constitute the entire agreement between the parties.

Amendments

We may update these Terms from time to time. Continued use of services after changes constitutes acceptance.

Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

Waiver

Failure to enforce any provision does not constitute a waiver of that provision.

Assignment

You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Contact Information

For questions about these Terms of Service:

Email: hello@acacia.studio
Office Hours: Monday - Friday, 9AM - 5PM
Address: Mendoza, New York, NY 11111, United States

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.